Support
Questions, bug reports, accessibility feedback, or privacy requests — email builtstrong1@outlook.com. We aim to reply within three business days.
Common questions
Unfamiliar word in a lesson? Tap the underlined term for a definition in place, or open the Digital Safety Glossary.
- Do I need an account to use Hygi.?
- No. All 22 lessons, quizzes, badges, and the trophy are free and open with no sign-in. Accounts exist only for staff who need the admin and Insights pages.
- Where is my progress stored?
- On your device, in your browser's local storage. It is never uploaded, so clearing your browser data or switching devices starts you fresh.
- How do I install Hygi. on my phone?
- In Safari on iOS, tap Share then Add to Home Screen. In Chrome on Android, open the browser menu and tap Install app or Add to Home screen.
- How do I reset my badges and start over?
- Use the Reset progress button below. It clears lesson completions, quiz scores, and badges on this device only.
- What if I don't know a word used in a lesson?
- Lessons are written in plain language, and unfamiliar terms are underlined so you can tap or hover for a definition without leaving the lesson. The full Digital Safety Glossary is linked in the footer, on every lesson page, and here in support.
Send us a message
Prefer a form? Tell us what's going on and we'll reply to the address you give us, usually within three business days. A quick CAPTCHA keeps bots out.
Your data on this device
Analytics
No usage stats are being shared. Analytics is off on this device.
Reset progress
Clears lesson completions, quiz scores, badges, and the trophy stored in this browser. This cannot be undone.
See also the Privacy Policy, Terms of Service, and Accessibility Statement. Signed-in staff can delete their account from account settings.